Does HOTEKEY equipment work on 120V / 60Hz in Colombia?

Yes. The HOTEKEY room controller platform is 85-240V / 50-60Hz wide input, so 120V / 60Hz is native. No step-up transformer is needed and there is no derating: one hardware version serves Colombian 120V projects, Mexican 127V projects and 220V projects in Chile or Peru.

Which wall box standard does Colombia use, and does HOTEKEY supply matching plates?

Colombia uses NEMA wall boxes (single-gang and 4-inch square), not the 86mm Chinese box. HOTEKEY supplies plates tooled for NEMA boxes, plus NEMA 5-15 type A/B socket modules for guest-room outlets.

How is RETIE handled for a Colombian project?

The certificate is issued per model, so the model number is agreed with the client before anything is submitted. HOTEKEY prepares the full technical file — circuit diagrams, BOM and critical-components list, Spanish manual and nameplate artwork, CE/CQC/CB evidence — and supports the certification process together with the local partner who holds the certificate. Because the platform covers 85–264V / 50-60Hz, the same certification work serves Mexico, Chile and other LatAm markets rather than being repeated.

Are Spanish-language documents available?

Yes. Spanish datasheets, wiring diagrams, nameplates and quotations are provided as standard for Colombian and Latin American projects, and technical support is available in Spanish.

Does a hotel in Bogota benefit from room energy management?

Far less than a coastal property. Bogota sits at roughly 2,600 m with almost no cooling load, so guest-room HVAC savings are negligible. On the Caribbean coast (Cartagena, Barranquilla, Santa Marta) cooling runs all year and occupancy-based HVAC control has a strong business case. In Bogota the value sits in revenue protection and room status accuracy instead.

Hotel Room Control for Colombia — 120V, RETIE-Ready, NEMA Plates

Every local condition a Colombian hotel project has to clear, already handled: 120V / 60Hz native input, NEMA wall boxes, a defined RETIE path and Spanish documentation — on the same RCU platform we ship worldwide.

Send the room list

What is different about a Colombian project

Local requirement	How we meet it
Mains 120V / 60Hz	Platform is 85–240V / 50-60Hz. 120V is native — no step-up transformer, no derating, no extra failure point in the room.
NEMA wall box	Plates tooled for NEMA single-gang and 4" square boxes, not the 86mm Chinese box.
NEMA 5-15 socket	Type A / B socket modules for guest-room outlets.
RETIE (Res. 40117)	Wall switches and sockets are Class A. We run the CB report across the full voltage range, then convert it to RETIE.
Language	Spanish datasheets, wiring diagrams, nameplates and quotations as standard.
Spare parts	One SKU covers 120V and 220V markets — one spares stock for a multi-country operator.

RETIE, handled

Colombian projects require RETIE, and the certificate is issued per model. That is why we agree the model number with you before anything is submitted, and why the wide-voltage platform comes first — one certification pass covers every market we ship to, not only Colombia.

What we bring to the process: circuit diagrams, BOM and critical-components list, Spanish user manual and nameplate artwork, existing CE / CQC / CB evidence, factory-audit cooperation, and test samples in 120 V / 60 Hz working condition.

We provide	What it saves the project
Full technical file	The certification body is never waiting on documents from China
Spanish manual and nameplate	The most common cause of delay, removed before submission
CE / CQC and CB evidence	Test items are credited rather than repeated
Technical answers within 48 hours	Laboratory questions do not stall the file

Certification requirements and the route to compliance differ by market. We work through the detail directly with each partner, against the specific project and the entity that will hold the certificate.

Two climates, two different business cases

Colombia is not one market. What leads the proposal depends on where the hotel stands.

Region	Cooling load	What leads the proposal
Caribbean coast Cartagena, Barranquilla, Santa Marta	Year-round, high humidity	Energy, with revenue protection alongside
Medellín, Cali	Moderate, heavy natural ventilation	Revenue protection leads, energy supports
Bogotá highlands ~2,600 m	Almost none	Revenue protection only — energy savings are negligible here

This is why we ask for the city before quoting. Proposing an energy payback for a Bogotá property damages credibility; proposing only energy savings on the coast leaves the strongest argument on the table.

¿Necesita información en español?

HOTEKEY fabrica controladores de habitación (RCU) para hoteles, con una plataforma de 85–240V / 50-60Hz que funciona de forma nativa en Colombia (120V), sin transformador elevador. Suministramos placas NEMA, documentación técnica en español y acompañamiento en el proceso de certificación RETIE. Cada controlador valida la tarjeta contra una estancia activa en el PMS y sigue operando localmente si la red falla.

Spanish-language datasheets, quotations and technical support are available for Colombian and Latin American projects. Escríbanos.

Send the room list, get a Colombia-ready BOM

Tell us the city, the room count and the opening date. We reply with a 120V BOM, the NEMA plate options and the RETIE timeline for your project.

Contact Hotekey